We are committed to delivering your Farmyard Organics products to you swiftly and safely. This policy details our shipping process, timelines, and charges.
Order Processing
Processing Time: All orders are processed and dispatched from our warehouse within 48 business hours (Monday – Friday) of receiving the order confirmation.
Order Confirmation: You will receive an order confirmation email and/or SMS as soon as your order is successfully placed.
Weekend & Holiday Orders: Orders placed on weekends or public holidays will be processed on the next business day.
Shipping & Delivery
Estimated Delivery Time: Once your order is dispatched, it typically takes 3-5 business days for delivery.
Remote Locations: For remote areas or locations with challenging connectivity, delivery may take 5-7 business days.
Logistics Partners: We partner with reputable national logistics services to ensure your order reaches you securely and on time.
Disclaimer: Please note that delivery times are estimates. Delays may occur due to unforeseen circumstances, such as adverse weather conditions, public holidays, or other issues on the part of our logistics partners.
Shipping Charges
We strive to make shipping simple and transparent.
- Free Shipping: We are pleased to offer FREE shipping on all prepaid orders with a total value of Rs. 499 or more.
- Standard Shipping: For all prepaid orders below Rs. 499, a nominal flat-rate shipping fee of [e.g., Rs. 149+] will be applied at checkout.
- Cash on Delivery (COD):
- We offer a Cash on Delivery (COD) option for your convenience.
- An additional COD handling fee of [e.g., Rs. 20] will be applied to all COD orders, regardless of the order value.
- This fee is charged by our logistics partner for managing the cash transaction and is non-refundable.
Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email and/or SMS. This notification will contain your unique tracking number and a link to the courier’s website, allowing you to monitor your shipment’s progress in real-time.
Serviceable Areas
Farmyard Organics currently ships to most pin codes across India. If your location is not serviceable by our partners, we will notify you at the time of checkout or contact you shortly after you place your order to discuss alternatives.
Contact Us
If you have any questions or concerns regarding your order or shipment, please do not hesitate to contact our customer support team:
Email: info@farmyardorganics.com